✦ AI & Data Services

AI Chatbot Development

We build intelligent chatbots powered by GPT-4o, Claude, and Gemini — with RAG architecture for company knowledge, multi-turn memory, CRM integration, and seamless human escalation — deployed across web, WhatsApp, Telegram, and Slack.

70%Support Ticket Reduction
24/7Bot Availability
<2sResponse Time
40+Bots Deployed
Our Services

What We Deliver

Comprehensive solutions designed around your business goals — built by specialists who've deployed these systems at scale.

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Customer Support Bot

Resolve 70%+ of queries automatically with LLM-powered understanding, session memory, and contextual human handoff when needed.

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Sales & Lead Qualification Bot

Qualify inbound leads, book demos, answer product questions, and push qualified contacts directly into your CRM pipeline.

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RAG Knowledge Base Bot

Answers questions sourced from your PDFs, Notion, Confluence, and SharePoint with cited references — no hallucinations.

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HR & Onboarding Assistant

Answer policy queries, guide new-hire onboarding, handle leave requests, and escalate to HR — cutting repetitive HR queries by 60%.

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E-Commerce Shopping Assistant

Product recommendations, order tracking, return processing, and personalised guidance across web chat and WhatsApp.

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Omnichannel Bot Deployment

One AI engine deployed across your website, WhatsApp Business, Telegram, Slack, and MS Teams simultaneously.

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Why It Matters

Why LLM + RAG Is the Right Architecture

Pure LLM chatbots hallucinate. Rule-based bots break on unexpected inputs. RAG-powered chatbots ground every response in your actual documentation — giving you the fluency of LLMs with the accuracy of structured knowledge bases.

GPT-4oClaude 3GeminiLangChainLlamaIndexPineconeWeaviateFastAPIWhatsApp Business APITelegram Bot APISlack APINode.jsReact
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No Hallucination Guarantee

RAG grounds every answer in indexed documentation — dramatically reducing fabricated responses vs. bare LLM chatbots.

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Multilingual Support

GPT-4o and Llama 3 handle Hindi, Tamil, Bengali, Marathi, and 50+ languages — crucial for Indian market deployments.

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Conversation Analytics

Resolution rate, escalation frequency, CSAT scores, and unanswered question reports surface in a live dashboard.

3–4 Week First Bot

Battle-tested LangChain and LlamaIndex stacks plus our chatbot accelerator reduce first-deployment timelines dramatically.

How We Work

Our Proven Delivery Process

A structured, agile methodology that delivers on time, on budget, and beyond expectations — every single time.

01

Use Case & Persona Design

Define bot scope, conversation flows, tone, escalation triggers, and channel integration requirements.

02

Knowledge Base Preparation

Index your documentation, FAQs, and knowledge sources into a vector database with semantic chunking.

03

LLM Configuration & RAG Setup

Configure LLM, system prompts, RAG pipeline, and guardrails for accurate, on-brand responses.

04

Channel Integration

Deploy across web widget, WhatsApp API, Telegram, or Slack with authentication and analytics tracking.

05

Testing & Launch

End-to-end conversation testing, edge case handling, and phased rollout with live monitoring dashboard.

Why ScaleUpTH

Why Businesses Choose Us

We combine technical depth with business pragmatism — delivering solutions that create real, measurable impact.

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Zero Hallucination Design

RAG architecture grounds every response in your actual docs — your customers never receive confident but incorrect answers.

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Enterprise Security

On-premise LLM hosting (Llama 3, Mistral), private API endpoints, and data residency for regulated industries.

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Actionable Analytics

Live dashboard showing resolution rate, escalation rate, CSAT, and top unanswered questions for continuous improvement.

Rapid Deployment

First working bot in 3–4 weeks — we don't start from scratch, we build on proven LangChain + RAG stacks.

FAQ

Frequently Asked Questions

Everything you need to know before getting started.

Which LLMs do you use?+
OpenAI GPT-4o, Anthropic Claude 3, Google Gemini, and open-source models like Llama 3 and Mistral — selected based on your use case, budget, and data privacy requirements.
Can the bot understand Hindi and regional languages?+
Yes — GPT-4o and Llama 3 handle multilingual conversations fluently, including seamless mid-conversation language switching between English, Hindi, and Tamil.
How do you prevent wrong answers?+
RAG architecture, prompt guardrails, confidence thresholds for escalation, and human-in-the-loop review queues for quality control during the first 30 days.
Can the chatbot integrate with our CRM?+
Yes — native integrations with Salesforce, HubSpot, Zoho, and custom CRMs. Every conversation is logged and qualified leads are created automatically.
What happens when the bot can't answer?+
Configurable escalation: the bot acknowledges its limitation, collects context, and transfers to a human agent with the complete conversation history.
Ready to Start?

Let's Build Your AI Chatbot Solution

Tell us your requirements — we'll have a tailored proposal and free consultation in your inbox within 24 hours.

Start Your Project 📞 +91 93370 35617
Get In Touch

Start Your Project
With Us Today

Share your vision — we respond within 24 hours with a tailored proposal and free consultation.

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LocationCuttack, Odisha, India
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HoursMon–Sat, 9 AM – 7 PM IST

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